grey hound lost my hood

has anyone ever had any probs with greyhound shipping ?I sold a man a hood 3 months ago . and by their records it was checked in at the location . He did not go to pick it up for a couple weeks . Then when he did get there they cant find it. they say it was never signed for or picked up but they dont know were it is . has anyone ever delt with their claims dept before? I have already had to give him back his money. now i just want my hood back. I dont know if he is a member here. if he is im not mad at him. thanks
Author: admin